Michelle Keyo: Resume

2007 Projects

Electronic Greeting Card for UMaine Alumni (view)
Slideshow images, music and falling snow form online holiday greeting (contract work for Hypermedia Design)

Fondamu
Informational and fund raising site for Congo charitable trust

Mainely Words
Boutique communications firm in Deer Isle, ME (contract work for Hypermedia Design)

Fred Bevans Folk Art
Details and images of a collection of folk art (contract work for Hypermedia Design)

Peter Behrens
Writer with a new book being published

Anna
Boat built at Brooklin Boat Yard and images of the work-in-progress. Design by Molly Blake, coding by Michelle Keyo

Bobbin Studio
Design by Molly Blake, coding by Michelle Keyo

Citizens Bank
Content Input/Editing, QA

Three-month contract to work on content input for Citizens Bank and Charter One Bank web sites
Debugging of Interwoven Content Management System prior to content input
Transferring of content from Word documents to various Interwoven templates
Creating libraries of navigation and cross-sell boxes to be placed on template pages
Proofreading and copy editing to ensure consistency across all areas of the sites
Editing sections of the site entered by other content editors Working with team of web designers, coders and editors to get site launched

Viking Motor Inn, Brunswick, ME
Edits to content and adjustment of meta tags and other code/content for search engine placement

HyperMedia Design, Brooklin, ME (2002 - 2005)

Set up and troubleshoot Internet connections for customers of this small ISP
Design web pages for clients, including
- Berry Cove Publishing,
- William Hanley Law
- Poole Brothers Lumber
- Light Heart Retreat
Redesign and update web sites for existing clients
Design and create internal customer and client databases

Bethany Union
Non-profit providing subsidized housing for young women in Boston, MA.

The Nauset Collection
Artisan on Cape Code who makes nantucket baskets

Chris Brokaw
Boston-based musician

Mainebiz: Writing
Weekly business newspaper covering Maine

Defensive Banking (April 1)
Financial institutions see online banking as mandatory for customer retention
Sister Act (March 4)
Business networking groups designed exclusively for women are popping up across Maine
Alive and Kicking (March 4)
Next-generation intranets can provide managers with the tools to fine-tune how business is done

BeThe1
Employment specialist in Fashion, Beauty, Home and Retail

RSN: Resort Sports Network (1999 - 2001)
National television network specializing outdoor content

Project Manager
See projects through analysis, specification, development, test and launch phases
Manage web site production pipeline for all new projects as well as ongoing site maintenance
Work with team to develop new business applications and services
Evaluate ideas for alignment with company business strategy and goals
Create detailed production plans, including tasks, resources, and scheduling for 12-person team
Customized bug tracking software, developed process and manage prioritization and fixes
Write HTML, database and specification guides for web team
Provide database and site development training to co-workers
Team Leader, Vignette Implementation
Work in conjunction with consultants to transfer current systems and content to Vignette.
Define functional specs for content display, content management and personalization.
Develop feature/function testing scenarios and a plan to thoroughly test all other areas of the site, including converted data.
Web Editor
Maintain 300+ forums and user-review areas on rsn.com
Research and evaluate new community products, services and web sites
Write weekly E-mail newsletter to 73,000 subscribers, maintain newsletter list, analyze response data
Write product specifications, HTML and testing scenarios for new enhancements
HTML, scripting and production work, design/layout of web pages
Interact with users on a daily basis in a customer service capacity

Inc. magazine
Monthly small business magazine

Articles for "The Inc Life," September 2001:
- Spoils: This is not Your Father's Hummer
- Gear: The Suitable Throne
"The Inc Life," November 2001:
- Gear: The Back Story

Marketing Ahead
Site design and coding for travel agency specializing in travel to Spain and Portugal

The Food Project
Copyedited French Fries and The Food System, a lesson-plan book for urban gardening

BeThe1
Copyedited business plan for Paris-based fashion site launching in fall 2001

Inc. Online
Web site for Inc., a monthly small-business magazine

Associate Producer (1997 - 1999)
Reported and wrote about Internet start-ups and interviewed and profiled Internet CEOs
Developed interactive applications such as worksheets and surveys to help small businesses
Provided technical training and online content creation consultation to co-workers and magazine editorial team
Developed Internet content exchange partnerships with web sites and small businesses
Produced all editorial content online and performed general site maintenance
Created interfaces and navigation for content areas, including design, graphics and layout
Developed ideas for new business applications and services
Worked on products from beta to launch, contributed to design, interface and coding. Handled troubleshooting, customer service and other enhancements.
Created workflow system to convert magazine to online format
Aggregated content for interactive areas of site
Copyedited all site content
Assistant Editor (1996 - 1997)
Created content for editorial areas of the site, including reporting and writing stories and researching and compiling interactive data
Scheduled guests for weekly chats on AOL, moderated the chats and posted transcripts
Coded all editorial web pages, developed and designed new areas, including graphics and scripts
Converted print magazine to HTML and posted articles on site and on AOL
Maintained Inc. Online area on AOL

@Computerworld
Print and online source of information for senior IT management at medium-size to large companies.

Content Editor (1995 - 1996)
Worked with small group to develop and implement project plan for daily news web site.
Developed content from idea to implementation, researched and wrote stories, features, columns
Oversaw copyediting, managed HTML production, maintained quality control of web pages
Performed daily online research, trained others in HTML and web navigation
Senior Copy Editor (1993 - 1995)
Edited and proofread news, feature and special projects at weekly high-tech computer newspaper
Page layout and design, headline, caption and freelance feature writing
Worked with writers, editors and graphic designers to ensure smooth workflow
Worked in a team environment, prioritizing multiple tasks and meeting deadlines
Excellent grammar and editing skills, keen eye for detail